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AMAZON DSP OPERATIONS SUPPORT

Your fleet runs. We handle everything else.

Virtual dispatch, real-time pace monitoring, scorecard optimization, and digital tools that cut overtime and reduce costs — so you can focus on growing your Amazon Delivery Service Partner business.

Trusted by

500+ Routes Managed Daily30+ DSP Partners18% Avg Overtime Reduction99.2% Delivery Success Rate
Active RoutesLive
Route_DLA4_AM_01ON PACE
87%
Route_DLA4_AM_02BEHIND
52%
Route_DLA4_PM_01AHEAD
94%

Packages Today

1,247

↑8%

On-Time Rate

98.1%

↑2%

Overtime Hrs

3.2

↓22%

FICO Avg

842

↑4pts
Dispatch Feed
Route 01 pace adjusted — driver ahead by 12 stops2m ago
Rescue dispatched to Route 02 — 38 pkgs remaining8m ago
FICO alert cleared — Driver #117 back above 80014m ago

Overtime is eating your margins alive.

Drivers running past 10 hours because no one’s watching pace in real time.

Your scorecard shouldn’t be a surprise.

FICO drops, POD failures, and concessions you don’t catch until it’s too late.

Dispatch is chaos without the right systems.

Rescue calls, route gaps, and last-minute swaps — handled manually or not at all.

OUR SCOPE

Six operational pillars. One dedicated team.

Every operational burden your DSP faces, handled by specialists who know Amazon delivery inside and out.

Virtual Dispatch

Real-time driver coordination without adding office staff.

Route MonitoringRescue CoordinationDriver Check-insGap Coverage

Pace Monitoring

Live tracking of every driver’s stops-per-hour so no one falls behind.

Stops-Per-Hour TrackingPace AlertsBreak OptimizationRescue Triggers

Overtime Reduction

Digital systems that keep drivers under 10 hours — every day.

Hour Cap AlertsLoad BalancingEarly Rescue Dispatch

Scorecard Optimization

FICO, POD, DCR, DNR, concessions — tracked daily, improved weekly.

FICO MonitoringPOD ComplianceDCR TrackingConcession AlertsWeekly Reviews

Fleet Management Tools

Driver scheduling, vehicle tracking, and communication systems built for DSPs.

Shift SchedulingVehicle AssignmentDriver CommsAttendance Tracking

Compliance & Safety

Keep your fleet DOT-ready and Amazon-compliant at all times.

DOT ComplianceSafety AuditsIncident Reports

HOW IT WORKS

From kickoff to autopilot in 14 days.

1

Day 1

Discovery Call

Audit your fleet size, routes, scorecard, and biggest pain points.

2

Day 2-3

System Setup

Connect your tools, set up dispatch workflows, and configure pace alerts.

3

Day 4-7

SOPs & Training

Build custom playbooks for dispatch, rescue triggers, and driver comms.

4

Day 8-13

Shadow Period

Our team works alongside yours, learning your routes and drivers.

5

Day 14+

Full Operations

Daily dispatch, pace monitoring, weekly scorecard reviews, and overtime tracking.

500+

Routes Managed Daily

18%

Avg Overtime Reduction

99.2%

Delivery Success Rate

850+

Avg Fleet FICO Score

PLANS

Plans built for delivery operations.

Flexible support that scales with your fleet, not your headcount.

Starter

For single-station DSPs

  • Virtual dispatch support
  • Real-time pace monitoring
  • Daily scorecard tracking
  • Overtime alerts & reporting
  • Slack or WhatsApp integration
MOST POPULAR

Growth

For multi-route DSPs scaling up

  • Dedicated dispatch coordinator
  • Full fleet pace monitoring
  • Rescue dispatch management
  • Custom scorecard dashboards
  • Weekly performance reviews
  • Driver communication systems

Enterprise

For multi-station DSP operators

  • Full virtual dispatch team
  • Unlimited routes & drivers
  • Advanced overtime analytics
  • Multi-station reporting
  • Quarterly business reviews

COMPARE

How we stack up.

FeatureIn-House DispatcherGeneric BPONizod Ops Support
Setup Time30-60 days14-30 days14 days
Real-Time Pace MonitoringManual / InconsistentBasic
Virtual Dispatch
Overtime Tracking & ReductionSpreadsheetsBasic AlertsAutomated + Analytics
Scorecard OptimizationReactiveWeekly ReviewDaily Monitoring
Rescue CoordinationAd Hoc
Custom Reporting DashboardsTemplated
Scales With Fleet Size

FAQ

Frequently asked questions.

READY TO STOP MANAGING CHAOS?

Let's make your fleet run like clockwork.

Book a 30-minute discovery call. We'll review your routes, scorecard, and overtime — and show you exactly what we'd handle.